Advanced Users Short Setup Instructions:

Mailservers, POP/SMTP, format: mail."domainname".com
Username: FULL email address
SMTP Server: Authentication required, same as incoming
Webmail: "domainname.com"/webmail

All Users Setup Instructions:

If you wish to add, delete or make changes to your e-mail account/s, such as change passwords, set up an auto-responder, forwarder, and many other useful functions, visit your account's control panel at:

http://”domainname”.com/cpanel

and enter your hosting account username and password.

You may access any of your mail account/s from any location via webmail:

http://”domainname”.com/webmail

full email address to be entered as username - or by using your favourite mail program (e.g. Outlook Express), set up instructions below.

You will need to know the passwords supplied to you for each e-mail account. Please note that the password/s for your e-mail account/s is/are not normally the same as your e-hosting account password, or your ISP’s connection password. Also note that the outgoing mail server requires authentication (same settings as incoming), see below.

Outlook Express

1. Go to Tools, Accounts, and Mail.

 

2. Click on the Add button, select Mail.

 

3. In the Display Name, enter your name as you would like it to appear.

4. Next> Enter the e-mail address you are setting up.

5. Next> Enter mailservers, these are in the format of mail.”domainname”.com and are the same for both incoming and outgoing mail.



6. Next> Enter YOUR FULL EMAIL ADDRESS (not just the part before the “@”) as your Account Name, and the supplied password in the password field.

7. Next> Finish – but don’t close the second window. (“Internet Accounts”)

8. Make sure the new e-mail account is selected if there is more than one, and click the "Set as Default" button if you want to use this as your main e-mail account.

9. Again, make sure the new e-mail account is selected if there is more than one, and click the Properties button.

10. Select the Servers tab, and tick the box right at the bottom “My Server Requires Authentication”.

11. OK – and you’re done!

 

Microsoft Outlook

For Outlook (not Express) the procedure is similar.

1. Go to Tools> E-mail Accounts.

2. Select "Add a new e-mail account"

3. Next> Specify server type (POP3)

4. Next> Enter settings - note full e-mail as username, and mail."domainname".com format for both incoming and outgoing servers.  Click the "More Settings" button.

5. Go to the "Outgoing Server" tab, and tick the box "My outgoing server (SMTP)..."

6. Click OK and close all windows.

You may want to set this account as default account if you have more than one account set up, do this by going to Tools> E-mail Accounts, select "View or Change Existing E-mail Accounts", selecting/highlighting this account and clicking the “Set as Default” button.

Test all settings by sending a test mail to yourself.